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Dental Privacy Policy

Effective Date: May 1, 2025

The Tooth Truck("we", "us", or "our") is committed to protecting the privacy and personal information of our clients, visitors, and users ("you", "your") of our website www.thetoothtruck.ca (the "Site"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect personal information from you in a variety of ways, including, but not limited to, when you:

  • Visit our website
     
  • Fill out a contact or appointment request form
     
  • Subscribe to our newsletter
     
  • Communicate with us via email or phone
     
  • Participate in surveys, promotions, or feedback forms
     

Personal information may include but is not limited to:

  • Name
     
  • Email address
     
  • Phone number
     
  • Mailing address
     
  • Health or dental information (where applicable and provided by you)
     
  • IP address and browser/user behavior on our website
     

2. How We Use Your Information

We may use your personal information to:

  • Provide dental services and respond to inquiries
     
  • Schedule and manage appointments
     
  • Send confirmations, updates, or promotional content
     
  • Improve our website, services, and user experience
     
  • Meet legal, regulatory, or insurance requirements
     

3. Consent

By using our website and submitting your personal information, you consent to the collection, use, and disclosure of that information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

4. Sharing of Information

We do not transfer consumer data to any external organizations under any circumstances, even with consent. Customer data is not shared with 3rd parties for promotional or marketing purposes. 

However, we may share information with:

  • Dental professionals and staff for care coordination
     
  • Service providers or contractors who assist in website hosting, data management, or communication services
     
  • Legal or regulatory authorities when required by law
     

All third parties are contractually obligated to maintain confidentiality and protect your information.

Messaging Terms and Conditions

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

• By providing your phone number and agreeing to receive texts, you consent to receive text messages from The Tooth Truck, from 647-933-5662 regarding account notification, customer care, delivery notification, marketing. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 647-933-5662 or Info@thetoothtruck.ca. Mobile opt-in information is never shared with third parties. 

5. Data Storage and Security

We implement appropriate physical, organizational, and technical safeguards to protect personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure. We retain personal information only as long as necessary for the fulfillment of the purposes outlined above or as required by law.

6. Access and Correction

You have the right to access your personal information and request corrections if it is inaccurate or incomplete. To request access or make a correction, please contact us using the information below.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality and enhance user experience. We may also use third-party analytics tools (e.g., Google Analytics) to collect non-identifiable information such as browser type, pages visited, and time spent on the site.

You can modify your browser settings to refuse or manage cookies, though some site features may not function as intended.

8. Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices or content of third-party websites. We encourage you to read their privacy policies before providing any personal information.

9. Children's Privacy

We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we learn that we have collected information from a child without proper consent, we will take steps to delete that information.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be posted on our website, with the effective date indicated at the top of the policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

The Tooth Truck
Email: info@thetoothtruck.ca
Phone: 647-933-5662
Website: www.thetoothtruck.ca

 

Copyright © 2025 The Tooth Truck - All Rights Reserved.

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